Cancel account

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  mmochuck · Member · Oct 13, 2017 at 12:04 pm

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  Hi,

  I would like to cancel my account because i dont use it anymore.
  furthermore, i would like to have refund for the last payment that ive been billed for the same reason. i tried to do it via ‘manage purchases’ but i cant find the billing over there.

  Thanks,
  Amir.

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  pauloeaquino · Staff · Oct 13, 2017 at 12:50 pm

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  Hi @ mmochuck,

  In regards to deleting accounts, the official documentation found here states this:

  User accounts cannot be deleted. See the Deleting Accounts page for more information.
  https://en.support.wordpress.com/deleting-accounts/

  However, there are a number of steps you can take to ensure your account, and any sites associated with your account, remain inaccessible and inactive to both you and the public:

  – empty Site (https://en.support.wordpress.com/empty-site/)
  – delete site (https://en.support.wordpress.com/delete-site/)
  – remove personal information from Account Settings (https://en.support.wordpress.com/account-settings/)
  – change your password to a random string (https://en.support.wordpress.com/passwords/#change-your-password)
  – unsubscribe to any WordPress.com email notifications (https://wordpress.com/me/notifications/subscriptions)

  In the meantime, I’ll also tag this thread with modlook so that staff can help you out with that refund. Be sure to also provide the URL of the site you need help with.

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  gemmacevans · Member · Oct 13, 2017 at 1:15 pm

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  Hi Amir,

  I would like to cancel my account because i dont use it anymore.

  If you no longer need your account, it can be deactivated using these steps:

  https://en.support.wordpress.com/deleting-accounts/

  i would like to have refund for the last payment that ive been billed for the same reason.

  There are no purchases owned by the mmochuck account you are currently logged in to. Can you confirm the URL of the site you would like a refund for?

  Once I know for sure, I’ll see what I can find.

  Thanks!

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  fradi19 · Member · Oct 13, 2017 at 7:14 pm

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  it’s ridiculous that a profile can’t be removed

  piece of shit wp

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  staff-zinnia · Staff · Oct 15, 2017 at 12:17 pm

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  If you no longer need your account, it can be deactivated using these steps:
  https://en.support.wordpress.com/deleting-accounts/