Cancel Account

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  hexedbeauty · Member · Dec 8, 2017 at 3:59 pm

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  Hi I’m currently on the trial period. I’d like to cancel the account all together before you try to charge it. How do I go about doing that?

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  timethief · Member · Dec 8, 2017 at 5:50 pm

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  There are no trial upgrades here at WordPress.COM.

  I am sorry but unless or until you provide the exact URL of the site you refer to starting with http:// we cannot provide any accurate answers to your questions or assist you in any way.

  To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site(s) so you know where to post for support.

  This is WordPress.COM support and the site may not be on our servers. To be clear here at WordPress.COM support we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  staff-doublebassd · Staff · Dec 8, 2017 at 5:56 pm

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  Hi there,

  I checked your account and do not see any history of upgrades being on a trial period – or any upgrades at all.

  Although we do not currently have an easy way for you to quickly delete your account, it is possible to deactivate it by following our guide at:

  http://en.support.wordpress.com/account-deactivation/

  Additionally, we plan to introduce new options for deleting information in the next year.

  If you have any questions about how to deactivate your account or need any assistance with any of the steps outlined in our support doc, please let us know.

  Thanks,