cancel account

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  ndwbutler · Member · Apr 5, 2019 at 5:13 pm

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  I no longer use this product and would not like to renew it on May2, 2019. What do I need to do?

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  pdrw07 · Member · Apr 5, 2019 at 6:24 pm

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  Hi, could you share the blog URL that you want to cancel?

  Please note, you can also Cancel Account with these steps here:

  Close Your Account

  I also tagged this reply with a modlook tag to get help from the Staff.
  A Staff Member will reply soon; please be patient :)

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  supernovia · Staff · Apr 5, 2019 at 9:29 pm

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  Hi @ndwbutler, you’re logged into a different account. Can you log out, then log in again using the email address that received the renewal notification? That’s the one you’ll need to use to access the purchases.