Cancel account.
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I’ve just been charged a year’s subscription. I had no idea about this and I’ve never used it. It doesn’t show up in my purchases to cancel. Is there a number I can call to cancel my account and refund the money.
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Hi there,
Can you please share your website URL so that we can assist you better?
You have many support options: https://en.support.wordpress.com/help-support-options/
Phone support is not offered on WordPress.com so you cannot call WordPress.com. Live chat and email is available to those with a plan.
Please go through the below URL for more clarity on the refund policy:
https://wordpress.com/support/manage-purchases/#refund-policy
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@gailowendigitaldeltamarketingcom I do not see any upgrades under your account when I check here: https://wordpress.com/me/purchases/billing/
Is it possible you created a second WordPress.com account under a different login? Can you please fill out the form here to the best of your ability? https://wpchrg.wordpress.com/
That will send a direct message to our billing support team, and from there they will reach out to you directly via email to work with you on a refund, thanks!
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