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  ournebraskahome · Member · Jul 13, 2021 at 3:18 am

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  I was charged $20 to my bank account from WordPress and I’m not really sure what for but I would please like that reimbursed and please cancel whatever it is that I am being charged for so it doesnt happen again, thank you for your help

  The site I need help with is https://www.ournebraskahome.com. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  aisajib · Member · Jul 13, 2021 at 6:59 am

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  Hi there!

  I’m not seeing any payments made from the WordPress.com account you were logged in to when you posted this.

  Please go to https://wpchrg.wordpress.com/ and submit the information there. We’ll get back to you once we’ve located the transaction.

  Also, please note that your site at ournebraskahome.com is not hosted by us at WordPress.com. It’s a self-hosted WordPress.org site hosted by Bluehost.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about the differences, please check the following article that details the differences: https://en.support.wordpress.com/com-vs-org

  We can help with WordPress.com sites only. As this account doesn’t have any WordPress.com accounts, I’m not sure if you were indeed charged by us as opposed to another company. But you can submit the information regarding the transaction at this link https://wpchrg.wordpress.com/ and we’ll help you via email.