cancel account

  • Unknown's avatar
    alecdelledonne · Member ·

    i accidentially purchased wordpress ecomerce membership without knowing. can i get my money back anyway?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ssingh2005sb · Member ·

    Hello!

    Remember: WordPress.com annual or two-year plans are refundable within 14 days of purchase or renewal. WordPress.com monthly plans are refundable within seven days of renewal.

    You are eligible for the refund only if your plan is under the refundable period mentioned above. Follow the steps mentioned in the guide to cancel your domain here: https://wordpress.com/support/manage-purchases/.

    Let me know if you have any further questions!

  • staff-ozmodiar · Staff ·

    Howdy,

    I have processed that refund for you. So you should be all set. Please keep in mind that while many refunds show up within 24-48 hours, it is not unusual for them to take up to 7-10 days. And in rare cases, typically with non USA banks, even longer.

    Let us know if anything is unclear or you have any further questions.

  • The topic ‘cancel account’ is closed to new replies.