Cancel account and Refund my payment

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  turbochargededu · Member · Aug 31, 2019 at 3:55 pm

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  I am unable to log into the Admin site and when I go to WordPress it tells me I have no sites. Also I can’t reach support.
  Please refund my payment.

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  themagicrobot · Member · Aug 31, 2019 at 7:29 pm

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  Perhaps you aren’t logged in to the correct account. To help staff to help you what is the address of the site you can’t reach.

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  supernovia · Staff · Aug 31, 2019 at 10:24 pm

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  Hi @turbochargededu — @themagicrobot is right. I don’t see any upgrades on this account, so you’ve likely got another.

  Can you log out and log into the correct site, then contact support about a refund?

  Refund a Purchase

  If you aren’t sure how or need more help, let us know more details about what you’re seeing. Also let us know the site name. Thanks in advance.