Cancel account charged for recurring fee

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  melfox · Member · Jan 14, 2020 at 11:43 am

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  Hello.

  I had the account graceandanchor on your website. I cancelled my account in spring 2019 and I just received a domain charge.

  Please advise as why I’m still being charged.

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  staff-doublebassd · Staff · Jan 14, 2020 at 3:40 pm

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  Hi there,

  In order to confirm ownership, can you log into the graceandanchor account and post in this thread? Then, I’ll look further into this charge for you and see if we can get it canceled and refunded.

  Thanks,