Cancel an old account

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  willb1588 · Member · Sep 12, 2020 at 9:27 pm

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  I started an account maybe 6 to 8 mo that ago and have forgotten all my info. Anyways I wish to cancel that account .

  William Bennett. (email visible only to moderators and staff)

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  staff-ozmodiar · Staff · Sep 13, 2020 at 5:12 pm

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  To be clear, do you mean an account that is different than the willb1588 account you are posting from? Or do you mean that you would like to cancel the willb1588 account?

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  willb1588 · Member · Sep 13, 2020 at 5:19 pm

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  Yes a different account. Not willb

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  staff-doublebassd · Staff · Sep 13, 2020 at 6:46 pm

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  Hi there,

  In order to cancel that account, you’ll need to regain access to it first.

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!

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  simranvijwani · Staff · Sep 14, 2020 at 3:33 am

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  I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.