Cancel and refund

• 

  ssaenzmassage · Member · Mar 16, 2016 at 5:39 pm

  • Copy link
  • Add topic to favorites

  I want to cancel and refund a purchase made incorrectly today. I wanted a different option and different domain. Please advise.

  The blog I need help with is: (visible only to logged in users)

• 

  ssaenzmassage · Member · Mar 16, 2016 at 5:40 pm

  • Copy link

  for leadgreengen.com

• 

  timethief · Member · Mar 16, 2016 at 5:41 pm

  • Copy link

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  staff-ozmodiar · Staff · Mar 16, 2016 at 8:47 pm

  • Copy link

  It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.