Cancel and refund

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  samiruloo · Member · Feb 7, 2017 at 4:28 pm

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  Yesterday, I proceeded to the 36€ payment for WordPress.com Personal. I proceeded to the cancellation a few minutes later but only 9.98 € are going to be paid off.
  Could you proceed to the total refund?
  Thank you in advance

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 8, 2017 at 3:46 pm

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  Howdy –

  Thanks for reaching out about the refund. I’ll be happy to release the remainder of the refund.

  First, I just want to be sure that you do not have any plans to use atelier668.com in the immediate future? You have already cancelled the domain and it will take about 5 days for it to be available for registration anywhere else.

  If that was not your intention I can try to restore the domain for you.

  Please let me know how to proceed :)

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  samiruloo · Member · Feb 8, 2017 at 8:18 pm

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  Thank you for your answer. No, I don’t want to use the domain atelier668.com in the future;
  How are we going to proceed?
  Thanks

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  staff-zinnia · Staff · Feb 9, 2017 at 5:28 pm

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  Ok, no problem! I’ve issued the remaining $26 refund for a total refund of $35.88. The funds should reach you within ten days.