Cancel and refund

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  thejbp111 · Member · Oct 13, 2017 at 10:49 pm

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  Can I get a cancellation and a refund for my websites?

  The blog I need help with is: (visible only to logged in users)

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  labifrancis · Member · Oct 13, 2017 at 11:43 pm

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  Hi there,

  WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  The refund period for Domain Registrations and Renewals is 48 hours.

  Here is a support document to help you get a refund if you are within the refund period: https://en.support.wordpress.com/refunds/

  Hope this helps.

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  staff-doublebassd · Staff · Oct 14, 2017 at 6:35 am

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  Hey there,

  I can definitely cancel the domain subscription for you and issue a refund.

  So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  Just wanted to give you a heads up!

  Let me know if you want to proceed with the cancellation.

  Thanks!