Cancel and refund

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  jennwalton · Member · Jan 23, 2018 at 6:46 pm

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  How do I contact someone about canceling personal bundle. Not showing up as option in purchases

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 23, 2018 at 7:14 pm

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  Hi!

  I have added a tag “modlook” to this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you with this.

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  staff-doublebassd · Staff · Jan 23, 2018 at 10:00 pm

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  Hey there,

  I have canceled your subscription for WordPress.com Personal and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  jennwalton · Member · Jan 23, 2018 at 10:12 pm

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  Does that include domain as well?

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  staff-doublebassd · Staff · Jan 23, 2018 at 11:44 pm

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  Yes, it does. I issued a full refund.