Cancel and Refund

  • Unknown's avatar
    missadelex · Member ·

    hi, I set up an account over a year ago which has been redundant for about 9 months, I can see they have taken another £27 out of my account on 10th Jan when they didn’t even send me an email to renew. can someone please look into this as I require a refund.

    Thanks

  • staff-mckluskey · Staff ·

    Hi there!

    I don’t see any active subscriptions on the account from which you’re writing us. What’s the address of the site in question?

    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
    You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

  • The topic ‘Cancel and Refund’ is closed to new replies.