Cancel and Refund button not working

  • Unknown's avatar
    connorcallinan · Member ·

    Hi there,

    I purchased the Soundcheck Premium Theme for my WordPress – however, I’d wish to cancel and refund this theme. When I go to do so, the Cancel and Refund button in the My Upgrades section does not work. Please cancel and refund this theme – the domain in question is callinanaudioproductions.com

    Thank you! (:

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    valentine · Member ·

    Hi connorcallinan,

    I’ve tagged this topic for a Staff follow-up.

    Please subscribe to the thread so you are notified when they respond, and please be patient while waiting.

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi @connorcallinan,

    I’ve refunded your purchase for the Soundcheck theme and removed it from your account. Please allow several days before the funds are available on your account.

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