Cancel and Refund Domain

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  imnatali92 · Member · Oct 12, 2014 at 8:04 am

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  Hi, i want you to Cancel and Refund the domain imnatali.ru from mapped page imnatali9.wordpress.com

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  kokkieh · Staff · Oct 12, 2014 at 8:26 am

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  Hi there. If you bought your domain from WordPress.com and it’s been less than 48 hours since you bought it you can cancel it yourself. Instructions here: http://en.support.wordpress.com/domains/cancel-domain/

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  imnatali92 · Member · Oct 12, 2014 at 8:41 am

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  i’ve bought domain by myself and i want to cancel it in my upgrades. But when i press “Cancel and refund” nothing changes

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  valentine · Member · Oct 12, 2014 at 8:42 am

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  Hi imnatali92,

  If you’re looking to cancel the domain mapping upgrade, you will be able to cancel and request for a refund from the My Upgrades page.

  Here’s a support article on cancelling upgrades that you may wish to read:
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  valentine · Member · Oct 12, 2014 at 8:44 am

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  Ah, just saw your new post after I replied. Have you tried accessing “Cancel and refund” with a different browser?

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  imnatali92 · Member · Oct 12, 2014 at 8:48 am

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  When i press “Cancel and refund” in my upgrades nothing changes here. E-mail confirmation should be sent but there is no e-mail confirmation already…(48 hours past)

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  imnatali92 · Member · Oct 12, 2014 at 8:51 am

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  The same problem with apple iphone 5.
  The problem may occure becouse i have deleted web page wichwas mapped with this domain?

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  kokkieh · Staff · Oct 12, 2014 at 8:54 am

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  If you have deleted the underlying WordPress.com blog then you won’t be able to cancel the upgrade, no. Staff will have to remove the mapping for you. This thread has been tagged for staff, so please be patient while waiting for their response.

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  imnatali92 · Member · Oct 12, 2014 at 8:56 am

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  How do you think will they respond me here?

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  kokkieh · Staff · Oct 12, 2014 at 8:58 am

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  The same way @valentine and I responded to you – by posting in this thread.

  Please keep in mind that these threads are answered based on timestamps, oldest first, and every new reply you make to this thread will move it to the back of the queue, so it is best to not post here any further until you hear back from staff.

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  valentine · Member · Oct 12, 2014 at 8:58 am

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  Yes, they’ll get to you soon. Just sit back and wait for one of them to reply!

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  staff-ozmodiar · Staff · Oct 13, 2014 at 2:03 am

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  I have replied to your other thread here:

  https://en.forums.wordpress.com/topic/cancel-and-refund-35

  Please make any follow up posts on that thread.