Cancel and refunds

  • Unknown's avatar
    baljotkharodh0 · Member ·

    Hello,

    I would like to cancel and get all refunds for my WordPress purchases. Everything please. As you can see, I don’t use it and that is why. It hasn’t passed 30 days yet for anything that has been charged so you should be able to refund and cancel everything.

    Thank you.

    Domain is greatlane.net

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    faisalahammad · Member ·

    I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly. 😃

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked your WordPress.com account and noticed that you don’t have any subscriptions or payments made from this account. It’s likely your site is hosted by Bluehost, a different company, and you’re using WordPress.org, a different type of WordPress that isn’t hosted by us.

    Please contact Bluehost support for help with the site greatlane.net. If you believe there was a charge from WordPress.com, please locate the transaction ID for the payment (here’s how to do this) and send it to us at billingsupport@wordpress.com. Our team will get back to you via email to help you with this further.

    Thanks!

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