Cancel and refuns

  • Unknown's avatar
    craftsbydoreyahoocom · Member ·

    I canceled my account through site gerund but did not know WordPress had a renewal. Need to cancel and receive refund.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

    To get started, could you please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us to identify the transaction and provide you with the assistance you need.

    I hope this information helps you out! Let me know if you have any further questions or concerns.

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