Cancel and return money

• 

  octavianthemassagetherapist · Member · Aug 21, 2018 at 6:35 am

  • Copy link
  • Add topic to favorites

  I have been charged for a site domain,i can’t cancel the payment and i do not use it anymore. How can i cancel and retrieve my money back?

• 

  sachintawade · Member · Aug 21, 2018 at 7:18 am

  • Copy link

  Hi there,

  Dont worry If you have purchased domain here at WordPress.com and you cancel it within 48hours then surely you will get refund.

  You can go through below cancellation policies,

  Refund a Purchase

  
  https://en.support.wordpress.com/domains/cancel-domain/

  Please mention domain name for which you have been charged.

  Also make sure you have logged in with right user with which you had purchased domain.

  Thanks

• 

  fstat · Staff · Aug 21, 2018 at 2:38 pm

  • Copy link

  Hi there,

  As I don’t see any purchases ever been made to the account you’re contacting us from can you please let me know your site’s address so I can have a look?