CANCEL AUTO payment

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  ek4364f12f8b44f · Member · Mar 22, 2024 at 5:22 pm

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  A student in my class last year used my duke credit card (I approved) to create a wordpress site, but I did not know it would automatically renew. I need to cancel the latest charge and cancel subscription. the site is: bluedevilenergy.org

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  aisajib · Member · Mar 22, 2024 at 7:22 pm

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  Hi there!

  I don’t see any charges/payments on the WordPress.com account you’re posting from. If you were recently charged, please enter the charge details on https://wpchrg.wordpress.com/ to confirm what the charge is for. You can then send those details over to our billing team, who will get back to you via email to help you with canceling the subscriptions.

  Thanks!

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  ek4364f12f8b44f · Member · Mar 25, 2024 at 6:07 pm

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  Please cancel this and future automatic charges – see image

  [image redacted]

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  staff-dragon · Staff · Mar 26, 2024 at 2:00 pm

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  Hey there,

  Please do not share personal details, such as payment transaction information, in the forums. There are no purchases associated with this account, so the transaction must be related to anotheraccount. You can use our Why Was I Charged form to submit a request for more information on the transaction.

  Hope this helps!

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  helper-andrew · Member · Apr 4, 2024 at 1:40 pm

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  Hi there! I’m going to go ahead and close this topic as we’ve since connected via email tickets. :)