Cancel auto renew

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  josettecollins · Member · Aug 11, 2019 at 4:57 pm

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  I got an auto renew notice forhttps://crampedquartersblog.wordpress.com and I want to cancel. How do I do that?

  The blog I need help with is: (visible only to logged in users)

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  geherenmichael · Member · Aug 11, 2019 at 5:26 pm

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  Hi Josette, I looked that up for you. You can turn off automatic renewal for your domain name or plan by choosing the option to cancel on the Manage Purchase page. If your domain name or plan is outside of our refund window then it will stay active until its expiration date and you will not be automatically charged for its renewal.

  If your domain was renewed recently, the option to cancel will not be available. In this case, please select “Contact Support to Cancel your Domain and Refund” to contact support and ask to disable automatic renewal. I got this information from here. I hope this helps!

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  themagicrobot · Member · Aug 11, 2019 at 5:28 pm

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  You will need to log out of this account and log back in to the account associated with that site though.