Cancel auto renew and receive refund

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  kelkeldaniels · Member · May 29, 2020 at 1:19 pm

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  Hi! I had payed for wordpress premium previously but didnt realize it was on auto renew. I was just charged 100$ may I pls cancel the auto renew and receive a refund? Thx!!

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  staff-zinnia · Staff · May 29, 2020 at 7:16 pm

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  Hi –

  I’ve reviewed the account that you used here, but there aren’t any charges on it. That means you were charged under a different account. Do you know which site you were billed for?

  If not, go to https://wpchrg.wordpress.com/ to get in touch with our billing team directly.