Cancel Auto-renew of domain mapping

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  bluearabian · Member · Feb 17, 2017 at 4:02 pm

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  Hi, I can’t seem to find where I can cancel my domain mapping. I’m shutting down the site, and ending the auto-renew at GoDaddy, and would like to close it down on wordpress as well.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 17, 2017 at 4:19 pm

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  re: Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  re: Canceling upgrades
  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

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  timethief · Member · Feb 17, 2017 at 4:21 pm

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  NOTE: If you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
  Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/

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  grumpyfinance · Member · Feb 17, 2017 at 4:24 pm

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  Very Helpful! I just needed to change which account under which I was logged in.

  Thank you for your help!

  ~ Ryan