Cancel Auto Renewal
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Hello,
I am just looking to not be chaged the
You will be charged C$17 for this renewal on January 22, 2017. The charge will be made on your Visa 4758, and will appear in the statement as WPCHRG.COM
on the domain
The domain bradleykore.com, mapped to the site ‘bradleykoredotcom.wordpress.com’ will renew automatically in 2 days.
thank you
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your account does not own any upgrades on WordPress.com.
The domain mapping for the domain, bradleykore.com, belongs to the username, bradleykore. You will need to be logged into that account to cancel the upgrade/renewals, or comment here as that username if you need my help with doing that.
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Hey yes I would like to stop the auto renewal
Not too sure if I remember how to log onto that account (it has been a while since I worked on it and handed it over and they chose a different rout) I just do not want to get billed for their site not my own
thanks
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I cannot make changes for you to an upgrade you don’t own. I can only cancel auto-renew if it’s the owner, i.e. the username bradleykore that’s asking.
If you don’t have the login details for that account, you’ll either need to use the Account Recovery form to regain access, or ask the current owner to contact us to cancel the upgrades.
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You can not just not renew it
you should be able to see it has been inactive for a long long time?
clearly nothing is happening to that site
can you at least tell me the e-mail associated with it, is it (email visible only to moderators and staff)?
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I cannot make any changes to an account or provide information about an account to anyone but the verified owner. No business will give you information about an account that doesn’t belong to you. That is both against our policies and against the law.
I have given you all the information you need to regain access to that account. If you paid for the upgrades on that account you can obtain transaction IDs for the transactions from our payment provider, PayPal, and use that to verify your ownership. But it’s your responsibility to verify that you own the account. It’s our responsibility to protect our user accounts from unauthorised changes.
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Can you tell me the email then?
I set this up and handed it off to my brother (both of our last names are Kore) and he never used it. As you can see there is no activity
I did pay but unsure which e-mail i used hence why i asked
it is very simple to just cancel it so you cant just do it
there is nothing even on the URL
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I cannot give you the email, no, as that is the information we need to get from you to verify the account.
It does not matter whether the account is active or not. I cannot cancel an upgrade that belongs to someone else at your request. The only way I can cancel it is if you post here as the correct username.
Please follow the account recovery process as I explained it above, and you should be able to regain access to that account. You can also try just typing the username, bradleykore, into the lost password form. That will send an email to the correct address with a password reset link. If you have access to the email address for that account, you’ll receive that email and be able to reset the password so you can log in.
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