Cancel auto renewal

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  kerstincreativegems · Member · Mar 15, 2022 at 5:59 am

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  I’m having trouble logging into my account.
  And I need to know if I cancel the auto renew payment for creativegems.com.au and whether this will affect my email connected to it?

  WP.com: Yes
  Correct account: Unknown

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  stevenlinx · Member · Mar 15, 2022 at 6:23 am

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  Hi there,

  If you’re having login issues, you may try initiating an Account Recovery:
  https://wordpress.com/support/account-recovery/

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  staff-blorbo · Staff · Mar 15, 2022 at 3:08 pm

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  If you cancel the domain, it will stop all email attached to the email.

  So, if you cancel example.com then (email visible only to moderators and staff) will no longer work.

  As for that domain, it belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/