cancel auto renewal

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  voteforkearney · Member · Jan 13, 2024 at 5:29 pm

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  cancel auto renewal

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  voteforkearney · Member · Jan 13, 2024 at 5:33 pm

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  I am trying to cancel what I thought was my account. I went to my profile, purchases, and under ‘active upgrades’ nothing, billing history, nothing, saved payments, nothing. I do not want anything to renew. i am getting automatic updates still though from wordpress. i don’t see number to call.

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  staartmees · Member · Jan 13, 2024 at 5:45 pm

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  It’s logic you don’t see that domain over here on wordpress.com. http://voteforkearney.com/ isn’t running on the wordpress.com but is hosted by Cloudflare. Nor is that domain registered by wordpress.com – https://uk.godaddy.com/whois/results.aspx?domain=http%3A%2F%2Fvoteforkearney.com%2F

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  voteforkearney · Member · Jan 13, 2024 at 6:10 pm

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  So you are seeing that my page account is not wordpress, it’s Cloudflare? But my plugin update emails all come from wordpress …even this week.

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  helper-heroponriki · Member · Jan 15, 2024 at 5:06 pm

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  To avoid confusion, it’s crucial to distinguish between three different versions of “WordPress”:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

  Since your site is not hosted here, we don’t have access to any paid upgrades for your account.

  Upon further investigation, it appears that your site might be hosted at Bluehost. I recommend reaching out to them to confirm whether your account is with them. You can contact them here: https://www.bluehost.com/contact

  I hope this clarification is helpful! If you have additional questions or need further assistance, feel free to ask.