Cancel auto renewal for domain name

• 

  takingtotheopenroad · Member · Dec 17, 2015 at 10:16 pm

  • Copy link
  • Add topic to favorites

  Hi everyone

  I just renewed my domain for another year, but I want to cancel auto-renewal. The information provided says to go to my “Purchases” page but there is no option to cancel auto renew. The only option I have is to cancel and refund, which I don’t want to do.

  Any ideas?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 17, 2015 at 10:31 pm

  • Copy link

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to disable auto-renew.When you are logged in under the same username account that purchased the upgrade got to Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

• 

  timethief · Member · Dec 17, 2015 at 10:32 pm

  • Copy link

  P.S. I also typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  schwuk · Member · Dec 18, 2015 at 3:37 pm

  • Copy link

  Howdy,

  I’ve disabled auto-renew for you.

  Let me know if I can do anything else to help.

• 

  hannahfaithw · Member · Jan 4, 2016 at 4:43 pm

  • Copy link

  Hi schwuck,

  My account is thesecandme.com and I would like to cancel my auto renewal also. Can you please help me with this? I can’t figure out how to do it. Thanks.

  Hannah
  Thesecandme.com