Cancel auto-renewal please

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  cjhtas · Member · Dec 5, 2018 at 10:12 pm

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  I don’t want to cancel my subscription, i don’t want to cancel domain-mapping, nor do i want a refund. All i want to do is cancel my auto-renew that’s due on June 11 2020. How do I go about doing this?
  The site is ‘hookcreekblackwood.com’

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Dec 5, 2018 at 10:24 pm

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  Hi there,

  I am adding modlook tag to this thread so, Staff will help you to stop your auto-renewal of your subscription.

  For more information please visit:

  Manage Your Purchases

  Thanks!

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  kokkieh · Staff · Dec 6, 2018 at 9:53 am

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  Hi there,

  The account you’re using to post here does not own any upgrades on WordPress.com.

  The domain, hookcreekblackwood.com, as well as the premium plan on that site belongs to the username hookcreekblackwood

  Please log out of this account and log back in as hookcreekblackwood, and you should be able to disable auto-renew from the Purchases page. Or comment here as the correct account and we’d be happy to disable it for you.