Cancel Automatic Renewal

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  danielleyevsa · Member · Mar 31, 2016 at 5:29 pm

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  I received this email at my email (email visible only to moderators and staff): mendingmommy.com will be renewed automatically.

  mendingmommy.com is about to be automatically renewed on May 12, 2016.
  You will be charged $18.00 for this renewal in 60 days, on May 12, 2016.
  You don’t have to do anything — this is just a reminder.
  If you don’t want to renew, you can cancel this subscription at Me > Manage Purchases in your WordPress.com account.
  For a limited time, you can upgrade to WordPress.com Premium for only $79.00. This offer is valid until April 26, 2016.

  I want to cancel and whenever I log in to WordPress, cancellation is not an option. Please cancel automatic renewal.

  Thank you!

  Danielle Yevsa

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 31, 2016 at 5:35 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: If you purchased a domain URL through wordpress.com and wish to keep it to use it on another site then, of course, there will be no refund for that portion of the upgrade.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you cannot manage this by yourself type modlook into the sidebar tags on this forum threads for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.