Cancel Automattic, Inc.

  • Unknown's avatar
    tbiglow · Member ·

    How do I stop billing for Automattic, Inc.?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    What upgrade, on which site, would you like to cancel?

    I had a look at your account, but the account you used to post here doesn’t own any upgrades with us, and has never bought anything from us. We don’t have any credit card details or billing agreement on file for this account.

    If you have any upgrades under a different account, you’ll need to be logged into that account to cancel them. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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