Cancel Autorenew

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  karkboyd · Member · Aug 9, 2018 at 1:31 pm

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  Cancel my autorenew please.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 9, 2018 at 2:43 pm

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  Hi there,

  I don’t see any upgrade ever purchased with the account you’re using to contact us. Can you please let me know the site address you want to cancel so I can further assist you?

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  karkboyd · Member · Aug 9, 2018 at 3:40 pm

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  buildingmoneyserenity.com is the website. I received the email on my gmail account saying I was billed $26 for the year. I want this cancelled completely, along with any other accounts I may have?? I don’t know how to cancel them or even look them up.

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  staff-zinnia · Staff · Aug 9, 2018 at 5:20 pm

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  Thanks. In order for us to assist with buildingmoneyserenity.com and the refund we will need to hear from you under the user account owning the site. It’s karissakmartin.

  Please sign in to that account then post here once more so we can confirm that you have access to the account.

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  karissakmartin · Member · Aug 10, 2018 at 2:06 am

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  Okay I logged in using that name. Please refund and cancel autorenew permanently.

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  karissakmartin · Member · Aug 10, 2018 at 2:06 am

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  OKay I did that so please now refund me and cancel autorenew permanently.

  Thanks

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  fstat · Staff · Aug 10, 2018 at 9:20 am

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  Before I proceed I want to inform you that when I cancel the domain buildingmoneyserenity.com there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.

  Please confirm the domain cancelation.

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  karissakmartin · Member · Aug 10, 2018 at 9:42 am

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  That’s fine. I want to cancel the domain and the services. I want to cancel autorenew and not be billed anything again.

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  kokkieh · Staff · Aug 10, 2018 at 11:22 am

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  Thanks for confirming. I’ve cancelled the domain and refunded your renewal fee. You should receive the full refund in about 10 business days, depending on your bank’s processing times.