Cancel Billing Account

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  designbymorph · Member · Mar 16, 2015 at 6:34 pm

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  How do I cancel my account? I thought I did already, but they notified me I owe money today. I didn’t want to use wordpress.com, instead I wanted to use wordpress.org. How can I get this fixed? I haven’t been able to find a contact section on this site anywhere.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 16, 2015 at 9:31 pm

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  How many username accounts do you have? Perhaps you are logged in under the wrong one. If you are referring to charges for upgrades made to any blog hosted by WordPress.COM here is where you find records of upgrades and payments for them on each individual blog’s dashboard:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/billing-history/

  If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged