cancel bundle free trial
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I requested cancellation of a bundle but I click on cancel and see an error. How do I do? Thanks
The blog I need help with is: (visible only to logged in users)
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Hey there!
I can help you with that! No problem.
If I cancel the entire Premium trial, your domain (unamanoperricominciare.com) will also be canceled. Is that all right with you?
Otherwise, you can maintain your domain purchase, but that will cost $18, plus the $8 for the private registration you added to your upgrade.
Also, just a bit of info:
If we cancel your newly-registered domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.
For more information on using the domain elsewhere, please see:
http://en.support.wordpress.com/domains/move-domain/However, if you don’t want this domain at all, I am happy to get rid of it for you, I just wanted you to have all the details before you made your decision!
Looking forward to hearing from you. Thanks very much.
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Hi.
Sorry for my bad English :)
I would like to maintain my domain. You have already my credit card informations but how can I do if the procedure don’t give me a way to cancel the free trial bundle?
Thanks a lot for your help. -
Hey Francesca!
Thanks so much for the explanation. We do not have your credit card information stored, so what I will do is send you a manual billing request. You can click the link to make the payment for your domain and I’ll make sure it stays live.
Once that’s all set, I’ll cancel your Premium trial, so you’re not charge for it.
Keep an eye out in your email for that payment link.
Thanks a lot!
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