cancel by mistake

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  dvlanguagebridge · Member · Mar 22, 2021 at 1:08 pm

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  Please recover my annual subscription. I clicked cancel my mistake last night.
  Please do not refund my account $72/year.
  I would like to and renew automatically annually both domain dvlanguage.com and website subscriptions.

  Thanks so much
  Duong Vu

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  staff-doublebassd · Staff · Mar 22, 2021 at 3:01 pm

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  Hi there,

  The refund has already processed, so we cannot cancel it at this point. You will need to repurchase the plan and domain in order for us to reactive them both under your account/ Let me know if you would like to proceed with the reactivation, and I will send you a manual payment to repurchase the subscriptions.

  Thanks,

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  dvlanguagebridge · Member · Mar 22, 2021 at 3:42 pm

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  Thank you! I bought the domain and it was valid for a year? Now I just need to renew the subscription right? How about my promotion code?

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  staff-doublebassd · Staff · Mar 22, 2021 at 4:47 pm

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  Hi there,

  Are you wanting the Personal or Premium Plan? I can send you a manual payment of that Plan with the original discount you used last week.

  Let us know, thanks!

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  dvlanguagebridge · Member · Mar 22, 2021 at 4:51 pm

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  Premium account, please.
  Please charge me the same amount for the domain and annual subscription.
  Please just restore my account like before. I just canceled it by mistake last night.
  Thank you! It is not fair to tell me to repurchase at full price.

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  staff-doublebassd · Staff · Mar 22, 2021 at 5:24 pm

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  Hi there,

  I have sent the manual payment your way for the Premium Plan and domain subscriptions. Please post here once you have paid and I will restore them both for you.

  Thanks,

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  dvlanguagebridge · Member · Mar 22, 2021 at 5:48 pm

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  Thank you so much, Darnell. I just paid for it!

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  staff-blorbo · Staff · Mar 22, 2021 at 9:28 pm

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  The plan has been restored! As for the domain, you’ll need to register it again following the steps at: https://wordpress.com/support/domains/register-domain/

  The plan includes a free domain registration, so you won’t be charged for that.