cancel charged

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  trimibabi · Member · Oct 19, 2018 at 2:18 am

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  ive cancelled wordpress and still got charged

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Oct 19, 2018 at 3:36 am

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  Hello,
  I’ve tagged this thread with modlook to bring it to the attention of a member of staff. They should be able to check the logs to see what’s happening.

  Please keep patience while someone from support staff gets back to you.

  Till then you can read faqs regarding cancellations renewing

  https://en.support.wordpress.com/domains/faq-renewing-and-canceling/

  Thanks!

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  fstat · Staff · Oct 19, 2018 at 7:40 am

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  Hi there,

  I don’t see any charges on the account you’re contacting us from. Can you please let me know the address of the site you’re referring to so I can further assist you? Thanks!

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  gemmacevans · Member · Oct 25, 2018 at 9:25 am

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  Hi trimibabi,

  Just following on from your question in this thread. As @fstat mentioned, there are no charges connected to this account. Can you send a link to the site you were charged for? Please don’t post any transaction IDs here as these forums are a public place, a site link is all I need for now.

  Thanks!