cancel damnit

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  susanwillis3904367c67 · Member · Dec 15, 2018 at 11:06 am

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  you have now charged me and i have repeatedly tried to cancel. there is no purchase to manage and cancel, and i am disputing with Capital one. please refund thank you

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  staartmees · Member · Dec 15, 2018 at 11:27 am

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  Please wait for Staff to reply.

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  staff-zinnia · Staff · Dec 15, 2018 at 3:01 pm

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  staartmees – It’d be great if you can ask for the necessary details, or more information in general, when these types of requests come up. It will save the user time, instead of staff needing to ask for the same information once we reach the thread.

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  staff-zinnia · Staff · Dec 15, 2018 at 3:03 pm

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  Hi susanwillis3904367c67 –

  I’m happy to try and help. First, we need to get you signed in to the account where those charges are coming from. There aren’t any charges, or sites, registered to the account you’re using here in the forums.

  – Do you know which site is attached to the charge?
  – Can you locate the emailed receipt we sent? The site will be listed there.