cancel domain

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  lifeofbee · Member · Oct 28, 2011 at 7:47 pm

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  Hello,

  I would like to cancel this domain. I clicked on your customer support link but it says everyone is gone until tomorrow.
  is anyone available to help me with this?

  thanks in advance!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 28, 2011 at 7:54 pm

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  Hello there,
  Only Staff can cancel domain mapping and provide refunds withing the time frame allowed.
  What is the domain name URL that you are referring to?
  What is the .wordpress.com blog URL for the sub-domain you are mapping from?
  When did you purchase the domain mapping upgrade? There’s only a 48 hour time frame in which you can receive a refund.

  Upgrades – Refunds

  We want you to love everything you do at WordPress.com, so we provide a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard.

  Have you requested a refund yourself directly from the Store section of your Dashboard?

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  lifeofbee · Member · Oct 28, 2011 at 7:59 pm

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  hi time thief,

  i have gone tried to contact someone (i’ve gone to the store section of my dashboard) but when i click on the link it says no one is available until tomorrow which will be past my 48 hour period)

  my domain is http://www.lifeofbee.com
  sub domain : http://www.lifeofbee.wordpress.com

  I purchased this wednesday evening.

  thanks,
  b

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  lifeofbee · Member · Oct 28, 2011 at 8:00 pm

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  wow – please excuse my typos!

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  timethief · Member · Oct 28, 2011 at 8:00 pm

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  Not to worry as you asked for your refund withing the allowed time frame. This thread has been flagged for Staff attention. Please be patient while waiting for a response from them.

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  timethief · Member · Oct 28, 2011 at 8:01 pm

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  wow – please excuse my typos too!

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  lifeofbee · Member · Oct 28, 2011 at 9:19 pm

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  thanks for all your help tim thief! i was able to get a hold of a staff member and my domain has been cancelled.
  all is well in my world :)

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  timethief · Member · Oct 28, 2011 at 9:20 pm

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  That so good to know. Thank you for sharing that this issue has been resolved. Best wishes for happy blogging. :)