Cancel Domain

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  bavsartist · Member · Nov 12, 2013 at 7:39 pm

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  I thought that I had cancelled my domain renewal September 16th, but it’s saying that it’s going to automatically renew today and charge my account. I don’t want either to happen. How do I fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 14, 2013 at 11:55 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew but Staff will have to remove the domain mapping.

  See here > Cancel domain http://en.support.wordpress.com/domains/cancel-domain/#cancel-domain

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  pmciano · Member · Nov 15, 2013 at 10:54 pm

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  @justmygeneration

  I’d be happy to cancel justmygeneration.com for you.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction :-)