cancel domain

• 

  cyierrasmiles · Member · May 15, 2014 at 8:36 pm

  • Copy link
  • Add topic to favorites

  I would love to cancel my domain name and my website blog as well. Since my blog is new i would also like the refund of money. Ive gone to the dashboard> store> my upgrades page and there is no cancel button. All im offered is new upgrades which i dont wish to buy. Any help would be amazing!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 15, 2014 at 8:37 pm

  • Copy link

  Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  kardotim · Member · May 18, 2014 at 1:22 pm

  • Copy link

  I don’t see a domain attached to your current account. What’s the domain address?

• 

  cyierrasmiles · Member · Jun 2, 2014 at 10:51 pm

  • Copy link

  thanks for trying to help me! at this point i just want to delete the site and be done with it. I payed 60$ through wordpress with a 30-90 day return policy. (im not 100% positive on the time frame.) Im coming up on the 30 days though and would like to try to get it figured out asap. This is my first time attempting to create a blog page and after trying it out i just dont think its for me. My domain name is cyierrasmiles.com

  Ive recently deleted all posts and plug-ins to the blog page.

• 

  thistimethisspace · Member · Jun 2, 2014 at 10:55 pm

  • Copy link

  http://cyierrasmiles.com/ is not hosted by WordPress.COM.
  cyierrasmiles.com is a WordPress.ORG install being hosted by InMotion Hosting
  name Servers:
  ns2.webhostinghub.com
  ns1.webhostinghub.com

• 

  cyierrasmiles · Member · Jun 2, 2014 at 11:00 pm

  • Copy link

  So how do i go about accomplishing what i want done then?

• 

  thistimethisspace · Member · Jun 2, 2014 at 11:04 pm

  • Copy link

  First we need to know why you have a WordPress.org install that’s empty and seem to think you paid WordPress.COM and money at all. It seems you paid InMotion for web hosting of your WordPress.ORG install.

  I cannot imagine what you think you paid for here at WordPress.COM because all our upgrades can only be used on WordPress.COM blogs.

• 

  auxclass · Member · Jun 2, 2014 at 11:13 pm

  • Copy link

  Have a chat with your real host / Registrar – I assume you are the bike messenger?

  You need to cancel with your host since it seems you have not purchased anything here – the staff here can only refund upgrades for WordPress.COM accounts

• 

  cyierrasmiles · Member · Jun 2, 2014 at 11:13 pm

  • Copy link

  Yes you are right. The money paid was to Webhostinghub.com so now im attempting to get help through their support team. Thanks for your input!

• 

  kardotim · Member · Jun 3, 2014 at 8:40 am

  • Copy link

  I’m glad it’s been resolved now. Feel free to contact us if you have any other questions.