Cancel Domain

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  mrsbecky77 · Member · Sep 20, 2014 at 3:47 am

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  Hi!

  I would like to cancel my domain (thehappytableblog.com) which I got yesterday. I’ve done everything I can find to do, but I’m not sure it’s actually canceled. I’m only concerned because I’m doing my best to cancel this within 48 hours so I’m refunded (if I’ve actually been charged as I acquired the domain during the very beginning of my free 2 weeks being a premium member). Maybe I’m not giving this enough time to all shake out, but I want to be sure it’s resolved during the 48 hours…and I’m really doing my best :)

  Any insight from other members?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 20, 2014 at 1:37 pm

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  Hi there. When cancelling the domain, did you receive a confirmation email? Check your spam folder if you haven’t. You have to click the link in that email to finalise the cancellation.
  http://en.support.wordpress.com/domains/cancel-domain/

  I’ll also tag this for staff to follow up.

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  mrsbecky77 · Member · Sep 20, 2014 at 2:24 pm

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  It’s let me cancel the premium upgrade, but I can’t tell if that’s canceled the domain. I’ve also tried to just delete the blog all together, but it won’t let me do that because I need to be able to access the Domain Manager.

  Thanks for tagging this for staff follow up!

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  pmciano · Member · Sep 22, 2014 at 5:20 pm

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  @mrsbecky77

  At present, no charge has been placed.

  Also, I’d be happy to cancel thehappytableblog.com and your WordPress.com Premium Plan.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction :-)

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  mrsbecky77 · Member · Sep 22, 2014 at 6:35 pm

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  Thanks so much for getting back to me!

  You can go ahead and cancel all the things :) I thought of a different domain I like better anyway.

  Thanks again and have a great day!

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  pmciano · Member · Sep 22, 2014 at 8:43 pm

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  @mrsbecky77

  I’ve canceled your domain and removed your WordPress.com Premium Plan, as requested.

  Let us know if you have any more questions :-)