Cancel domain

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  lindsaysmeldrum · Member · Feb 16, 2015 at 4:40 pm

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  I need to cancel my domain however cannot find any contact information to call anyone to do this. The online instructions did not help me. It is my buildingbeautifulblog.com site, not the one displaying below.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 16, 2015 at 4:45 pm

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  There is no domain mapping upgrade for buildingbeautifulblog.com here at wordpress.com and you did not purchase the domain through WordPress.com

  buildingbeautifulblog.com is hosted by BlueHost
  WHOIS
  IP Address: 66.147.244.85
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  As far as I can tell there is no upgrade purchased here for you to cancel.

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  timethief · Member · Feb 16, 2015 at 4:46 pm

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  We provide support here only for WordPress.COM hosted blogs. We do not provide support for WordPress.ORG software and cannot help you.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  lindsaysmeldrum · Member · Feb 16, 2015 at 4:55 pm

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  My blog is wordpress.COM, so you should be able to help me.

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  timethief · Member · Feb 16, 2015 at 5:05 pm

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  This is an empty wordpress.com blog http://buildingbeautifulblog.wordpress.com/ and we dp provide support for it.

  http://buildingbeautifulblog.com is hosted by BlueHost. It is a WordPress.ORG software install and we do NOT provide support for it here.

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  lindsaysmeldrum · Member · Feb 16, 2015 at 5:09 pm

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  Thanks for your extremely RUDE help

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  timethief · Member · Feb 16, 2015 at 5:16 pm

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  I was not rude. I was helpful and I did not have to search for all this information I provided here https://en.forums.wordpress.com/topic/cancel-domain-616?replies=6#post-2267487 and provide it to you. In fact other Volunteers often provide single sentence answers that direct bloggers like you who are posting to the wrong support forum to
  http://wordpress.org/support/

  I didn’t do that. I went above and beyond the call and it was you who responded rudely to me.