Cancel Domain

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  adminohmystars · Member · Mar 19, 2015 at 5:43 pm

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  Hi WordPress,

  I haven’t had this domain in two years. Not sure why I was billed for it recently. I’d like to cancel. I didn’t pay for it last year either.

  In addition, it’s really annoying that there’s no good way to contact support on this site.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Mar 19, 2015 at 11:59 pm

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  Hello there!

  I am happy to cancel your domain and issue a refund. I do need confirmation of ownership of this domain…please keep an eye out and I’ll send the note to your domain’s account email address.

  Thanks much!

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  adminohmystars · Member · Mar 20, 2015 at 2:18 am

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  Thanks, I haven’t seen an email come through yet.

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  thatrobyn · Member · Mar 20, 2015 at 6:34 pm

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  Hey there!

  I am not longer seeing the message that you haven’t confirmed your ICANN email. Did you finally receive it?

  I have resent that transfer code. Could you please know the status of things now?

  Many thanks!

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  adminohmystars · Member · Mar 20, 2015 at 9:31 pm

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  Got it. Shall I just post it here?

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  adminohmystars · Member · Mar 21, 2015 at 7:11 pm

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  Here you are: Authorization Info: /F3(A17DEE2F4,0C

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  thatrobyn · Member · Mar 21, 2015 at 11:54 pm

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  Hey there.

  I’m sending a proof of ownership email to the address associated with your domain. Once you receive it, please read the instructions and reply to that email. Then, I’ll get going on your cancellation.

  Thank you.

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  randygoudeau · Member · Mar 22, 2015 at 12:12 am

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  Hello,

  I have a free wordpress.com site (have had .org off and on as well). I paid for an upgrade and it expired (wanted it to so I could use it somewhere else). 2 things;

  1. Nobody can access my account with the randygoudeau.wordpress.com at all.

  2. Though my upgraded name expired, I can not use it anywhere else it seems.

  Any help I would appreciate!

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  thatrobyn · Member · Mar 22, 2015 at 5:17 pm

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  Hello there, randygoudeau :

  I’ll need you to open your own ticket so we can take care of this issue for you:
  https://en.support.wordpress.com/contact/

  Thank you very much.

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  randygoudeau · Member · Mar 22, 2015 at 5:18 pm

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  Will do, thank you!

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  thatrobyn · Member · Mar 22, 2015 at 5:28 pm

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  Hi again!

  I received notification of your ownership/cancellation request. I’ve refunded the $18 for the auto-renewal, and I’ve permanently removed the domain from your account.

  Thanks so much for your patience with this. Wishing you all the best.

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  lapotvora · Member · Mar 24, 2015 at 12:23 pm

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  Hello, I would like to cancel one of my domain (thru-lens.com), can you help me?

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  thatrobyn · Member · Mar 24, 2015 at 7:55 pm

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  Hi there!

  Please open your own ticket here:
  https://en.forums.wordpress.com/?new=1

  We can help further with your issue once you’ve done that.

  Thanks much!