Cancel domain
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I need to cancel my domain as I have been charged $24 but I am unable to on the website.
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Do you want to use your domain URL http://calvinandamy2016.com on another site? Staff need to know that answer to that before you proceed.
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You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel an upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Yes I would like to cancel that, I no longer need it and do not wish to use it on another site.
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I can absolutely help you with that.
Just to clarify, if you want to cancel your domain calvinandamy2016.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using calvinandamy2016.com again in the future, I suggest that you do not choose to cancel.
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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I have canceled the domain and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
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Can you cancel mine too? here’s the domain I would like to cancel: bioplastia.wordpress.com
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As you are not asking about a custom domain registration, there is nothing to cancel. You probably want instructions on how to empty or delete a site.
If you would like to delete your WordPress.com site, there are options and instructions for doing so here:
Please bear in mind that once deleted, that site’s WordPress.com URL will become permanently unavailable for future use. If you feel that you might need that URL again in the future, you might want to choose one of the other options listed on the the page linked above.
Please let me know if you have further questions or if anything is unclear.
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Thank you. But the problem is that I don’t have username or password to log in. There’s a way to discover which e-mail was used to create the site?
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If you cannot remember the login information for a WordPress.com account, your best bet is to try the account recovery process here:
https://wordpress.com/wp-login.php?action=recovery
Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.
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