Cancel Domain

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  arielnbustos · Member · Feb 26, 2016 at 6:28 pm

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  I cancel my business plan and my domain…can i get it back my domain?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 26, 2016 at 6:44 pm

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  Possibly. Perhaps Staff can recover it but they cannot do that without relevant information.

  1. What is the domain URL?
  2. What is the underlying .wordpress.COM URL?
  3. Exactly which username account registered the underlying .wordpress.COM URL and purchased the upgrade for it?
  4. When did you cancel the upgrade?

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  arielnbustos · Member · Feb 26, 2016 at 6:51 pm

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  Thanks timethief

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  timethief · Member · Feb 26, 2016 at 7:01 pm

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  I see the domain URL and it is http://arielbustos.com/. Please be patient while waiting for Staff help.

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  arielnbustos · Member · Feb 26, 2016 at 7:03 pm

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  Yes is arielbustos.com ok i wait, thanks

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  timethief · Member · Feb 26, 2016 at 7:04 pm

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  Good :)

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  staff-ozmodiar · Staff · Feb 29, 2016 at 12:05 am

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  I can try and reverse the cancellation. I will let you know if I am successful, it typically takes 12-48 hours.

  If successful, you will need to re-purchase the yearly domain registration. Then you will be able to use the domain here on WordPress.com or point your domain to a new webhost using these instructions:

  Change a Domain’s Name Servers

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  arielnbustos · Member · Feb 29, 2016 at 1:00 am

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  Excelent!! thanks rootjosh, please let me now … thanks again….

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  staff-ozmodiar · Staff · Feb 29, 2016 at 5:47 pm

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  I am sending you an email to the address associated with your WordPress.com account. Please let me know if you do not receive it.

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  arielnbustos · Member · Feb 29, 2016 at 5:56 pm

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  Thanks rootjosh, I already made the payment…

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  staff-ozmodiar · Staff · Feb 29, 2016 at 7:29 pm

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  Okay, the domain should now be returned to your account. Let me know if anything still looks incorrect.