Cancel Domain
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How do I go about cancelling the domain? I’ve searched for the steps, but when I go to Purchases, it takes me to upgrades with no option to select Cancel anywhere. I have been charged $26 just today and need to have this canceled ASAP.
The blog I need help with is: (visible only to logged in users)
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The issue is that the WordPress.com user account that you are posting from is not the owner of any domain upgrade.
Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.
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Also, as a heads up:
Just to clarify, if you want to cancel your domain it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using your domain again in the future, I suggest that you do not choose to cancel and instead follow these instructions to point your domain to a new webhost:
…or transfer your domain to another registrar:
Please let me know if you have further questions or if anything is unclear.
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OK, I found my other domain that I need to cancel, however when I go to cancel it says the Upgrade is not cancellable?
The domain in question is memyselfandillness.com.
Why am I not able to cancel it?
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Now that you’re posting from the correct user account, I can absolutely help you with that.
Just to clarify, if you want to cancel your domain memyselfandillness.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using memyselfandillness.com again in the future, I suggest that you do not choose to cancel. Instead, you should use these instructions to point your domain to another webhost:
…or these instructions to transfer your domain to another registrar:
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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I understand and still wish to cancel the domain. Also, please confirm that I will be receiving a refund of the $26.00 that was charged to me yesterday.
Thank you!
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I have canceled the domain and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
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Hi, I have the same problem. I want to cancel my domain but wordpress says that “upgrade is not cancellable” and I want my refund.
What can I do? Thanks.
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I can absolutely help you with that.
Just to clarify, if you want to cancel your domain ruthllana.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using ruthllana.com again in the future, I suggest that you do not choose to cancel and instead use these instructions to point your domain to a new webhost:
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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I’m in the same boat – concordcapoeira.com
I don’t understand why it won’t let me cancel – it doesn’t seem right!
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I can absolutely help you with that.
Just to clarify, if you want to cancel your domain concordcapoeira.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using concordcapoeira.com again in the future, I suggest that you do not choose to cancel.
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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Hi! I am in the same situation!. I want to cancel my domain and get refund, but when i´m about to get de cancelation, i have the next alert “upgrade is not cancellable”.
Please can you help me??
My domain is elbloghipotecario.com
Thanks!
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It looks like that upgrade has been canceled and the transaction voided. So unless I hear otherwise from you, I’m going to assume that the issue has been solved.
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Same problem; I want to cancel it but it says ‘upgrade is not cancellable’.
Domain is: “graceschapter.com”Thanks!
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I can absolutely help you with that.
Just to clarify, if you want to cancel your domain graceschapter.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using graceschapter.com again in the future, I suggest that you do not choose to cancel.
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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staff-ozmodiar
I want to cancel it but it says ‘upgrade is not cancellable’.
Domain is: “mizzouhalo.com”I also confirm and understand the consequences, please cancel the domain.
Thanks!
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