Cancel Domain

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  nikkivancoller · Member · Sep 11, 2025 at 10:07 am

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  Hi, I was charged for a domain renewal. The charge reference is WP*WORDPRESS FDKQN3D and the domain is soulcircleonline.com. I no longer want this domain and need to confirm which account it is under so I can cancel and stop auto-renew. Please help me locate the account tied to this domain.

  Self-declared URL: http://www.soulcircleonline.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 11, 2025 at 10:46 am

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  As you have a paid plan, you must use the Transaction ID to restore access to the account owning that site – https://wordpress.com/support/account-recovery/#verify-your-account-ownership

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  elcristofue · Member · Sep 11, 2025 at 5:22 pm

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  Hello @nikkivancoller!
  
  We’ve already responded to the email you sent us. Please make sure to follow the steps we shared there, and if you have any questions, feel free to reply directly to that email.

  For now, I’ll go ahead and close this thread. Wishing you a great day ahead! ️