Cancel domain and refund

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  thegwpost · Member · Sep 16, 2018 at 8:20 pm

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  How do I cancel a page and get refunded? My old domain was automatically renewed but I stopped using it years ago.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 16, 2018 at 10:15 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  gemmacevans · Member · Sep 17, 2018 at 11:44 am

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  Hi thegwpost,

  I see you disputed the renewal payment and PayPal issued a chargeback against us. This has now been cancelled (thanks!) so I’ve been able to issue a refund and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 5-10 business days to appear on your statement, although international refunds (to banks outside the US) can take a little longer to arrive.

  Please let me know if you have any questions.