Cancel domain for refund!
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I need to cancel my domain for a refund! It says I can do so within two days of purchase on the support page, however when I follow instructions to cancel it is not an available option! Additionally, I can’t contact support because they are closed through the 18th? Ideas?
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I have tagged this with modlook for the attention of the support staff. Meanwhile please confirm the domain name you are trying to cancel.
Please note that once you cancel a domain name it might not be available immediately for registration somewhere else.
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Thank you for letting know the domain name. Please wait for the support staff to get back to you. Meanwhile make sure that you are logged into the WordPress.com account which owns the domain name, while you are trying to cancel it.
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Hi marshwx,
when I follow instructions to cancel it is not an available option!
I can help you cancel pm07.co. Do you want to use the domain again elsewhere or is it no longer needed?
Once a domain has been cancelled there is no guarantee you will be able to get it back again. For this reason, we only recommend cancelling pm07.co if you are sure you won’t need it again in the future.
If you are happy for me to cancel and refund the domain, just reply to confirm and I’ll take a care of that for you.
Thanks!
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Hello. A year or so ago, I purchased this subscription for a friend who no longer needs the website. About a month ago I found this charge on my bank statement and its taken me a month to find out what it is exactly!! Ive now cancelled this on the settings, but it wont show give me a refund.
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Hi marshwx,
Thanks for confirming. I’ve refunded the domain cost to you and there is a copy of the refund receipt in your Billing History here:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-14 business days to show on your statement, so the money should reach you around that time.
Come back to me if you need any further help.
thedentureguru — Please start a new thread for your question and tag it with ‘modlook’. Once you’ve done that, a member of staff will take a look.
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Hi. I have had my WordPress account for about 10 hours now and I canceled the plan. I was wondering if I could get my domain back as well because I need to use it again in the near future. Please help, if at all possible.
Thank you.
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Please start a new thread for your question and tag it with ‘modlook’. Once you’ve done that, a member of staff will take a look.
@taylorfinley6 – see the response from @gemmacevans abobe. -
Hello I have this same problem, I don’t know how to cancel my domain, I got email that says I will get 73 euros back, but I want to cancel the domain too, ananasartbar.com, and get refund all 99 euros. Please help me with this, thank you.
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@reettasaarinen
I answered you here https://en.forums.wordpress.com/topic/how-to-cancel-domain-and-get-refund-1?replies=2#post-3018068 Post there only and know that posting into more than one thread can mean your requests fall through the cracks. -
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