cancel domain mapping

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  essayogheneblogs · Member · Nov 20, 2016 at 11:39 pm

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  I mapped a domain essayoghene.com to wordpress.com and i want to cancel it

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 20, 2016 at 11:41 pm

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  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  essayogheneblogs · Member · Nov 20, 2016 at 11:45 pm

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  I don’t want a refund, the mapping is even expired already and i have done self hosting but my site keep going to wordpress.com as if the mapping is not totally cancelled. It expired 4 weeks ago

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  timethief · Member · Nov 20, 2016 at 11:46 pm

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  Please go through the cancellation process, if you have not already done so, and I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Nov 21, 2016 at 3:52 pm

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  Hi there,

  I don’t want a refund, the mapping is even expired already and i have done self hosting but my site keep going to wordpress.com as if the mapping is not totally cancelled. It expired 4 weeks ago

  Everything looks good on this end – the domain is pointing to your self-hosted site. It might’ve taken time for dns propagation to occur – does everything look good on your end?

  Let us know. Thanks!