Cancel Domain Mapping

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  australianclergyfamilies · Member · Jan 24, 2017 at 6:19 pm

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  I would like to cancel my domain mapping for the domain name http://www.australianclergyfamilies.com – could you do this for me ASAP or advise me how to? User australianclergyfamilies or aussieclergyfamilies – thankyou

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 24, 2017 at 6:51 pm

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  re: Canceling upgrades
  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. https://wordpress.com/purchases You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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  australianclergyfamilies · Member · Jan 25, 2017 at 1:32 am

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  Thanks! I’ve actually deleted the site now but it still says it’s got domain mapping!

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  gemmacevans · Member · Jan 25, 2017 at 11:18 am

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  Hi there,

  Thanks! I’ve actually deleted the site now but it still says it’s got domain mapping!

  I’ve had a look at your account and aussieclergyfamilies.wordpress.com is showing as a deleted site. The domain mapping upgrade has been cancelled and there are no active upgrades on your account.

  Where are you seeing the message about domain mapping?

  Once I know more I’ll take a look for you.